Review Your Current Plan:
- We’ll analyses your usage to ensure you’re not overpaying for unused features.
- Compare Providers: We’ll shop around to find the best deals from different providers for you
- Bundle Services: Bundling mobile, landline, and internet could lower your overall costs.
- Negotiate for You: We can negotiate with your current provider for a better deal or loyalty discount.
- Switch if Needed: If a better deal exists, we’ll guide you through switching to save more.
1. Evaluate Current Plans and Usage
Review their Current Plan: We will start by explaining the importance of knowing what you are currently paying for. Many people are on outdated or higher-cost plans that don’t suit their actual usage.
Analyse Usage Patterns: We encourage our customers to check how many minutes, texts, and data they actually use each month. Compare this to their plan to identify whether they are paying for features they don’t need.
Example: “We’ll take a look at your recent bills to identify your actual phone usage. This will help us match you with a plan that better suits your needs.”
2. Compare Different Providers
Shop Around: We explain that different providers often have more competitive deals, especially for new customers. Comparing offers from multiple providers can lead to significant savings.
Example: “As your broker, we have access to several providers and can help you compare prices and services to ensure you get the best value for your money.”
3. Consider Bundling Services
Bundle Mobile and Landline Services: Many providers offer discounts if they bundle mobile, landline, and even internet services together. This is often a cost-effective option for companies and households using multiple services.
Example: “By combining your mobile and landline services with the same provider, you could get a discount that reduces your overall monthly costs.”
4. Negotiate with Current Provider
Renegotiate Existing Contracts: We can explain that many customers can lower their costs simply by calling their current provider and asking for a better deal. Providers are often willing to offer better rates to retain customers but sometime not as good as a first-time customer offer. Unfortunately, many providers do not reward loyalty!
Example: “We can help you negotiate with your provider to either match a competitor’s deal or offer you a loyalty discount.”
5. Consider Switching Providers
Switch to a Better Deal: If your current provider doesn’t offer competitive rates, switching providers may be the best option. Some providers offer special deals like free months or reduced rates for new customers.
Example: “Switching providers can be an easy way to get a better rate, and we can guide you through the process to ensure a smooth transition.”
6. Use SIM-Only
SIM-Only Plans: Suggest considering SIM-only plans where they pay just for the service without being tied to a contract that includes a phone. These are often cheaper.
Example: “If you already own your phone, switching to a SIM-only plan can dramatically lower your monthly costs without compromising your service.”
7. Monitor Usage and Avoid Overages
Set Usage Alerts: Encourage customers to set up alerts that notify them when they are close to their limit on minutes, texts, or data. Overages can lead to steep charges.
Example: “Setting up alerts can help you avoid expensive overage fees and stick to your budget.”
8. Avoid Unnecessary Add-Ons
Remove Unnecessary Features: Review any add-ons like international calling, extra data, or insurance they might not use. Removing these features can lower their bill.
Example: “We’ll check if you are paying for services, you don’t use and remove them from your plan to reduce your monthly expenses.”
9. Check for Discounts and Promotions
Take Advantage of Offers: Some providers offer discounts for students, seniors, or people on government assistance programs. They may also have seasonal promotions.
Example: “I’ll check for any promotions or discounts you might be eligible for that could further lower your costs.”
10. Consider VoIP for Landlines
Switch to VoIP: For landline users, switching to VoIP (Voice over Internet Protocol) can be much cheaper than traditional landline services.
Example: “Switching your landline to an internet-based service can provide the same functionality at a fraction of the cost.”